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Warranty & Repairs
What warranty do your products come with?
All new products come with a manufacturer's warranty; the length varies by brand and product. Our goods also come with guarantees that can't be excluded under the Australian Consumer Law. Warranty is non-transferable - keep your original receipt as..
How do I make a warranty claim?
If your product develops a fault during its warranty period, you can get in touch to submit a warranty claim. Please reach out to our Customer Care team via...
How long do repairs take?
Repair turnaround varies by brand and parts availability. Most repair may take approx. 1-3 weeks, though others requiring parts to be ordered in, or products requiring return to an overseas service centre may take up to approx. 10 weeks.