Delivery Times & Tracking
How long will my delivery take?
If payment is received before 2:00pm Melbourne time on a business day, we aim to dispatch within 2 business days. Standard delivery to most Australian metro addresses typically takes 3-8 business days after dispatch. Please note:...
How do I track my order?
Once your order is dispatched, we email you a dispatch confirmation containing your tracking details. Use the tracking link to monitor your parcel and make sure you (or someone authorised) are available to sign for delivery on the estimated date.
What happens if I'm not home for my delivery?
All orders ship with a Signature on Delivery requirement for your security, so the courier generally can't leave a parcel without a signature. If nobody is available to sign, the courier will usually take your parcel to the nearest post office or...
When will I receive my pre-order?
Pre-order items are not yet in stock. We collect full payment at checkout and dispatch your order once stock arrives.We show an estimated stock-arrival window on each pre-order product page. These dates are estimates and can change due to supplier...