Which products can't be returned for change of mind?Updated 5 days ago
For hygiene, safety and resale reasons, we can't accept change of mind returns on:
- Earphones / IEMs / CIEMs
- Headphones
- Ear tips and ear pads
- Cabling cut and sold by the metre
- Software
- Oversized / bulky orders (e.g. multi-component systems or bundles)
- Special orders
- Consumables
This does not affect your rights for faulty products under the Australian Consumer Law.