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Addicted to Audio

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-root="1" style="font-family: Inter;">1. Browse the site and add items to your cart.<br>2. Click the cart, then Checkout.<br>3. Enter your delivery and contact details and choose your preferred delivery option.<br>4. Choose a payment method and pay.<br><br>Once payment is validated, we&apos;ll email you an order confirmation with your order number and a summary. Please check your order details carefully before submitting your order - you&apos;re responsible for ensuring delivery and billing address details are correct.</span></p>

1. Browse the site and add items to your cart. 2. Click the cart, then Checkout. 3. Enter your delivery and contact details and choose a delivery option. 4. Choose a payment method and pay. Once payment is validated, we'll email you an order...

How do I place an order?

Ordering & Payments

Placing an Order

What are the delivery options for online purchases?

Do you deliver internationally?

Do you deliver to remote or regional areas?

Shipping Options & Costs

How long will my delivery take?

How do I track my order?

What happens if I'm not home for my delivery?

When will I receive my pre-order?

Delivery Times & Tracking

Can I collect my order from a store?

In-Store Pickup

My delivery arrived damaged - what do I do?

I'm missing an item or accessory from my order

Delivery Problems

Shipping & Delivery

Can I order by phone or in store?

Why isn't my discount/coupon code working?

How do pre-orders work?

Pre-Orders

Can I change or cancel my order?

Can I update my delivery address after ordering?

Why was my order cancelled or not charged?

Changing or Cancelling an Order

What payment methods do you accept?

Do you offer interest-free or buy-now-pay-later?

Are my payments secure?

Ways to Pay

Do you price match?

Pricing & Price Match

What is your change of mind returns policy?

Which products can't be returned for change of mind?

Change of Mind Returns

How do I return an item?

How long do refunds take to process?

Starting a Return

Returns & Refunds

My product is faulty on arrival (DOA) - what do I do?

What information do I need for a DOA or warranty claim?

Faulty on Arrival (DOA)

What warranty do your products come with?

How do I make a warranty claim?

How long do repairs take?

Warranty & Repairs

Faults, Warranty & Repairs

Do you sell gift cards?

Gift Cards

How does store credit work?

Store Credit

Gift Cards & Store Credit

Can you help me choose the right product?

Choosing the Right Gear

What is Bespoke Audio Services?

Do you offer custom in-ear monitors (CIEMs)?

Bespoke & Custom Audio

Shopping & Product Help

How do I create an account?

How do I reset my password?

How do I update my account details?

Managing Your Account

Your Account

How do I contact Addicted to Audio?

Where are your stores and what are the opening hours?

Contact & Stores

Are you an authorised Australian retailer?

Do you have a newsletter?

Our Promise

Where can I read your Terms & Conditions?

How do you handle my privacy and personal information?

What are my rights under the Australian Consumer Law?

Terms, Privacy & Your Rights

About Us & Policies

How do I place an order?Updated 5 days ago