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Addicted to Audio

We&apos;re here to help!<ul><li style="font-size: 15px; font-family: Inter;">Call our Customer Care team on 1300 888 602 (Mon-Fri, 9am-5.30pm AEST).</li><li style="font-size: 15px; font-family: Inter;">Visit or call one of our stores in Melbourne, Sydney, Perth or Adelaide (hours and contact details specified below).</li><li style="font-size: 15px; font-family: Inter;">Submit an enquiry via&#xA0;<a href="mailto:info@addictedtoaudio.com.au">info@addictedtoaudio.com.au</a> or our website Contact Form. </li></ul><table style="width: 109%; margin-right: calc(-9%);"><tbody><tr><td style="width: 49.8685%;"> Melbourne Operating Hours Tue-Fri: 10am - 6pm&#xA0; Saturday: 10am - 5pm Sunday and Monday: Closed Ph: 03 9810 2999&#xA0; Address: 453 Church Street,&#xA0; Richmond, VIC, 3121 </td><td style="width: 50.1315%;"> Sydney Operating Hours Tue-Sat: 10am - 6pm&#xA0; Sunday and Monday: Closed Ph: 02 9550 4041 Address: 142 King Street,&#xA0; (end of Missenden Road), Newtown NSW 2042 </td></tr><tr><td style="width: 49.8685%;"> Perth Operating Hours Tue-Fri: 10am - 5.30pm&#xA0; Saturday: 10am - 4pm Sunday and Monday: Closed Ph: 08 6478 4816 Address: 139 Hay Street,&#xA0; Subiaco, WA, 6008 </td><td style="width: 50.1315%;"> Adelaide Operating Hours Tue-Fri: 10am - 6pm&#xA0; Saturday: 10am - 5pm Sunday and Monday: Closed Ph: 08 8354 2673 Address: Ground Floor, 132 Grenfell Street&#xA0; (Corner Twin Street), Adelaide, SA, 5000 </td></tr></tbody></table>

We're here to help!
Call our Customer Care team on 1300 888 602 (Mon-Fri, 9am-5.30pm AEST).
Visit or call one of our stores in Melbourne, Sydney, Perth or Adelaide (hours and contact details specified below).
Submit an enquiry via...

How do I contact Addicted to Audio?

About Us & Policies

Contact & Stores

What are the delivery options for online purchases?

Do you deliver internationally?

Do you deliver to remote or regional areas?

Shipping Options & Costs

How long will my delivery take?

How do I track my order?

What happens if I'm not home for my delivery?

When will I receive my pre-order?

Delivery Times & Tracking

Can I collect my order from a store?

In-Store Pickup

My delivery arrived damaged - what do I do?

I'm missing an item or accessory from my order

Delivery Problems

Shipping & Delivery

How do I place an order?

Can I order by phone or in store?

Why isn't my discount/coupon code working?

Placing an Order

How do pre-orders work?

Pre-Orders

Can I change or cancel my order?

Can I update my delivery address after ordering?

Why was my order cancelled or not charged?

Changing or Cancelling an Order

What payment methods do you accept?

Do you offer interest-free or buy-now-pay-later?

Are my payments secure?

Ways to Pay

Do you price match?

Pricing & Price Match

Ordering & Payments

What is your change of mind returns policy?

Which products can't be returned for change of mind?

Change of Mind Returns

How do I return an item?

How long do refunds take to process?

Starting a Return

Returns & Refunds

My product is faulty on arrival (DOA) - what do I do?

What information do I need for a DOA or warranty claim?

Faulty on Arrival (DOA)

What warranty do your products come with?

How do I make a warranty claim?

How long do repairs take?

Warranty & Repairs

Faults, Warranty & Repairs

Do you sell gift cards?

Gift Cards

How does store credit work?

Store Credit

Gift Cards & Store Credit

Can you help me choose the right product?

Choosing the Right Gear

What is Bespoke Audio Services?

Do you offer custom in-ear monitors (CIEMs)?

Bespoke & Custom Audio

Shopping & Product Help

How do I create an account?

How do I reset my password?

How do I update my account details?

Managing Your Account

Your Account

Where are your stores and what are the opening hours?

Are you an authorised Australian retailer?

Do you have a newsletter?

Our Promise

Where can I read your Terms & Conditions?

How do you handle my privacy and personal information?

What are my rights under the Australian Consumer Law?

Terms, Privacy & Your Rights

Melbourne Operating Hours Tue-Fri: 10am - 6pm Saturday: 10am - 5pm Sunday and Monday: Closed Ph: 03 9810 2999 Address: 453 Church Street, Richmond, VIC, 3121	Sydney Operating Hours Tue-Sat: 10am - 6pm Sunday and Monday: Closed Ph: 02 9550 4041 Address: 142 King Street, (end of Missenden Road), Newtown NSW 2042
Perth Operating Hours Tue-Fri: 10am - 5.30pm Saturday: 10am - 4pm Sunday and Monday: Closed Ph: 08 6478 4816 Address: 139 Hay Street, Subiaco, WA, 6008	Adelaide Operating Hours Tue-Fri: 10am - 6pm Saturday: 10am - 5pm Sunday and Monday: Closed Ph: 08 8354 2673 Address: Ground Floor, 132 Grenfell Street (Corner Twin Street), Adelaide, SA, 5000

How do I contact Addicted to Audio?Updated 4 days ago